This website is operated by Urban Visual Media, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Urban Visual Media, LLC. Urban Visual Media, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting put site and/or purchasing something from us, you engage in out “Service” and agree to be bound by the following terms and conditions (“Terms of Service, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Our store is hosted on Shopify Inc. The provide us with the online e-commerce platform that allows us to sell out products and services to you.

Online Store Terms
By agreeing to these Terms of Service you represent that you are at least the age of majority in your state or providence of residence and you have given us your consent to allow any of your minor dependents yo use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit ant worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    You agree to not reproduce, duplicate, copy, sell, resell, or exploit and portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
  • Modifications to the Service and Prices
    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • Products or Services
    Certain products of services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible to colors and images of our products which appear at the store. We cannot guarantee accuracy of color as computer monitor displays vary widely. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
  • Copyright
    Purchase of original artworks, commissions, reproductions (greeting cards, posters, notepads, stationery, wrapping paper, and other products) does not transfer you the buyer the copyrights to that original artwork or reproduction. Copyrights to all products will be strictly retained by Urban Visual Media, LLC. You may not copy, reproduce, reprint, any of our products and you may not copy, reproduce any of our products in order to sell them to others. Theft of the intellectual property of Urban Visual Media, LLD, and it’s artists will be prosecuted to the fullest extent of the law.
  • Prohibited Uses
    In addition to other prohibitions as set forth in Terms of Service, you are prohibited from using the site or its content : (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate an international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, or transmit viruses or any type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
  • Disclaimer of Warranties, Limitation of Liability
    We do not guarantee, represent or warrant that your use of our service with be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
    In no case shall Urban Visual Media, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages or any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your used of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or a of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
  • Indemnification
    You agree to indemnify, defend and hold harmless Urban Visual Media, LLC, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless for any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporated by reference, or your violation of any law or the rights of a third-party.
  • Severability
    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
  • Termination
    These Terms of Service are effective unless and until terminated be either you or by us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
  • Entire Agreement
    The failure of us to exercise or enforce any provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
  • Governing Law
    These Terms of ServiceĀ and any separate agreements whereby we provide you Services shall be governed in accordance with the laws of the state of Massachusetts, USA.
  • Changes to Terms of Service
    You can review the most current version of the Terms of Service at and time at this page. We can reserve the right, at our sole discretion, to update, change or replace any part of the Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
  • Contact Information
    PO Box 3863, Nantucket, MA 02584, jocelyn@urbanvisualmedia.com
  • Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your product must be unused and in the same condition in which you received it. It must also be in the original packaging.To complete your return we require a receipt or proof of purchase. Your refund will be processed after your return is inspected by the same method of payment you used originally. Please allow at least 15 days for the refund to post to your credit card.Any commissioned artwork may not be returned for any reason. You will be contacted throughout the commissioning process with sketches, updates, approvals, progress photos, and every effort will be made to satisfy the client. Minor changes can be made to the piece if necessary before it is shipped and it must be paid for in full before shipping. The artwork will be shipped insured, with signature required.

    Any original artwork which is not a commission purchased on Urban Visual Media LLC can be returned within 15 days of purchase. It must be shipped back via the same carrier and in the same packaging, insured, signature required. After inspection, if there is no damage, your purchase price will be refunded by the same method paid minus any shipping charges.

  • Gifts
    If the site was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value or your return. Once the returned item is received, a gift certificate will be mailed to you. This does not apply to commissioned artwork.